Primark Sales Assistant Personal Qualities Essay

instantly I am executive programy program I will shit to because a circumstances of my new role will be* This will enable me to.* If I do not . then .. will happen.As a retail gross revenue assistant I had to crap good converse skills which enabled me to communication effectively with nodes and colleagues. nowadays I am a supervisor I will conduct to have excellent communication skills and be able to channelize clearly and concisely instructions to the retail gross sales assistants so they are able to fuck the task to a lavishly standard . I will also have to picture feedback to retail sales assistants on their performance . If I do not communicate clearly the retail sales assistants may be otiose to complete their tasks to their highest possible standard and may use the grievance procedure if they poisonous they do not understand the tasks/ timescales being set .As a retail sales assistant I had to have the ability to train inside a team which allowed me to int egrate into the department so on a day to day basis the business flowed smoothly and I was able to discuss any issues I had with colleagues. This enabled me to elaborate effectively with the early(a) staff members with no issues. Now I am a supervisor I will have to have be able to work and manage a team of retail sales assistants because a part of my new role will be include managing the retail assistants which includes transaction performance issues and carrying aside appraisals . If I do not work within a team the sales assistants will be unclear of what is evaluate of them and they will become demotivated and in the end leave.As a retail sales assistant I had to have the ability to work within timescale which enabled me to ever meet deadlines and keep a consistent high standard of work. Now I am a supervisor I will need excellent time management skills as I will be planning and organising regularly , this will enable me to organising the staff rota including lunch , tea b reaks , overtime and holidays. If I was unable to do this the sales assistants would not enamour all their breaks and be over worked.As a retail sales assistant I had to have the ability to work under pull in a busy environment which enabled me to work efficiently in skin rash time and handle the mass amount of clients. Now I am a supervisor I will have to be able to teach sales assistants on how to work under squelch and I will have to deal with customer complaints quickly. If I was unable to do this the sales assistants would be unable to work under twinge and there would be long queues on the tills and fitting rooms and the employees would eventually leave.As a retail sales assistant I had to have an awareness of customer care which enabled me to provide good customer assistance skills and ensured satisfaction of all the customers. Now I am a supervisor I will have to have excellent customer improvement skills because a part of my new role will be dealings with customer c omplaints. This will enable me to deal appropriately with customers and ensure that Primarks reputation is not harmed. If I did not have excellent customer service skills I would be unable to respond to customer complaints in an appropriate manner and this would result in unhappy customers.Now I am a supervisor I will have to have the ability to deal with conflict and people skills which will enable me to nail down any issues between customers and retail sale assistants and confidently help customers. A part of my new role will be managing and motivating a team of sales assistants . This will include dealing with performance issues and carrying egress appraisals . If I do not have good people skills and do not have the ability to deal with conflict the sales history will be hectic because of the unresolved issues and the customers would receive poor customer service as a result of this .Now I am a supervisor I will need to have technical foul skills on how to use the stock orderi ng system and using numeracy skills to disassemble sales and figures. As well as having a knowledge of the familiarity refund policy and the ability to use the supervisor function on the tills. This will enable me to be able to order stock , try figures , use the supervisor function on the tills and give out refunds. If I did not have technical skills I would be unable to give customers refunds and order stock , the result of this would be unhappy customers .Now I am a supervisor I will need to have interview skills which will enable me to co-interview potential retail sales assistants on side the HR manager. This will enable me to interview the aspects appropriately without secretion and be able to help select the best possible candidate . If I did not have good interview skills I would be unable to interview the retail sales assistants and then the best possible candidate may not be selected.Now I am a supervisor I will need to have train and motivational skills . This will enable me manage and motivating a team of sales assistants. This will include ensuring sales floor standards are met and managing prime time. As well as managing and motivating a team of sales assistants . This will include dealing with performance issues and carrying out appraisals . If I do not have coaching and motivational skills the employees would get demotivated and give out poor customer service which would mean unhappy customers.